Saturday, November 15, 2008

New York Empire Medicare System Issue on October 6-9th 2008

CPID 4442 New York Empire Medicare experienced a system issue from October 6, 2008 through October 9, 2008. RelayHealth has been working with the payor to receive the BATCH DETAIL CONTROL LISTING REPORT for files sent on October 7, 2008 and October 9, 2008. The payor attempted to reprocess the files which resulted in submitters receiving the HDIG CLAIMS CONFIRMATION REPORT with the following error message:

DUPLICATE FILE FOUND - FILE NOT PROCESSED.

RelayHealth is working with the payor to determine if all of the claims did process and to receive the complete reports. RelayHealth will send an update when the complete reports have been received.



To read more about Medicare updates including Health Billing Insurance Information check out Medicare Medical Coding and Billing Courses


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