Well, to begin with you should know straight off to never send Patient Health Information by email especially to Medicare since this is a HIPAA issue. However, Medicare breaks it down by additional information that they request doctors/billing services please do not send through email. Also find out what information you can send by email so Medicare can find your patient.
Do not send the Beneficiary's Health Insurance Claim Number (HICN)
Do not send Protected Health Information (PHI)
- Patient Name
- Patient Date of Birth
- Patient Social Security Number
- Patient Medicare ID#
What to send to Medicare through Email:
They ask that you please only send the ICN or Internal Control Number for the claim in question. This is all of the information WPS Medicare requires in order to find the patients information on their side.
Please do your part to protect your patients health information.
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