Wednesday, September 24, 2008

Medical Offices require easy to learn Microsoft Office 2007 Word training videos

DreamForce LLC, inventor of easy to learn, Microsoft Office 2007 training videos and medical billing training videos has been in business for over 6 years. DreamForce has extensive knowledge in teaching many business sectors including medical, financing, and project management groups giving us great insight to answering support calls immediately, thinking outside of the box to resolve client's complex Microsoft or Medical Billing issues and getting the offices back on track.

Today we had a client call us from the Medical Industry. She was a front office representative of a multi-specialty practice. Her situation was the provider was moving, wanted to send a postcard to all patients and asked his staff to print labels and mail the postcards within 24 hours. Sounds easy right? Well, for her it was scary. No one had a clue how to create labels and worse yet; they had only recently upgraded to Vista Operating System and had no clue how to use Microsoft 2007 Word. We have consulted this medical office in prior situations so they called us.

We directed them to our Microsoft Office 2007 training videos, suggested web-based training and of course gave her step by step instructions on how to create the labels. We worked with her in exporting her data from the Practice Management Software (billing software), and then showed her how to create and format labels using Merge Fields. She was ecstatic, thanked us and then for the first time in those 10 minutes of the phone call you could hear a smile over the phone. After hanging up we sent a courtesy email of the steps discussed for future use.

Over the last year we have seen a huge trend of medical providers wanting to go paperless through a EMR product or their practice management software but simply don't make the transition because of lack of knowledge of Microsoft Word or lack of time to learn the new features. Most web-based practice management software programs are now heavily integrated with Microsoft so they have a huge impact on medical practices. Not only do we teach doctors how to use Microsoft 2007 but we also show them how it's integrated into their Practice Management Billing Software or EMR product. Doctors and billing services are now dealing with Access, Open Database Connectivity (ODBC), Comma Separated Value (CSV) reports, Word Templates, Forms Mail Merge, and Customization of medical chart documents along with many other programs.

Doctors and billing services don't really have time to "figure" out how the software products completely work. They need someone to show them the step by step's specific to their needs for that moment. With our training videos this need is filled. Anyone can train on the specific area they need, practice it with our examples, and master it. It truly is that simple.

Please visit our website to view all training videos for Level 1, Level 2 and Level 3 for Microsoft Word 2007 training videos.


For more course information on Medical Billing check out Online Medical Coding and Billing Courses


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2 comments:

  1. It has been really good since a lot of training modules and study guides has been made available online. I'm sure that a lot of those professionals in the medical field needing those kind of training is now enjoying training at the comfort of their homes - no need to search for schools or training centers actually offering them.

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  2. It's not going to be long when everything is going to be controlled or operated through a system or a software. There are still companies who doesn't require the use of computers but I think with medical offices, a lot of them are into them nowadays. So I guess the training is just right for those people who are not familiar working in a PC.

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