Medical Insurance Carrier Healthlink PPO Edit Update

It has come to my attention that Healthlink PPO at this time is no longer processing secondary claims electronically. Claims need to be dropped to paper and mailed in with the primary EOB attached for processing.

If you bill using RelayHealth Clearinghouse they have added a new edit to make clients aware of these new changes:

EDIT FI version 0001C:Destination Payer must be Primary. In Loop 2000B, SBR01 Must = P
Fix: Change your practice management software to no longer send to this insurance carrier CPID#4448 Healthlink PPO as a secondary claim. At this time Healthlink PPO will only allow primary insurance claims submitted electronically at this time.

Happy Collections!

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