Monday, March 24, 2008

Submit claims from RelayHealth to Office Ally

All customers currently using RelayHealth for electronic claims have an additional option to forward on to Office Ally using CPID# 4264. When submitting claims electronically through RelayHealth they will identify all claims using the 4264 CPID# and forward on to Office Ally for processing.

To set this up you will log into your software, pull up your insurance carrier, enter the CPID# 4264 in the correct place and save your changes. When you submit this carrier to RelayHealth they will understand that CPID# 4264 needs to be forwarded on to Office Ally clearinghouse.

In order for Office Ally to correctly forward your claim on to the correct health insurance carrier they require the proper payor name be added to the the claim in Loop 2010BB NM103. If you do not have the carriers name entered correctly or they can not identify who the claim should be forwarded on to it will cause a denial.

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